More than words – The Voice of There

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WHITE TUESDAY

by Geea

Monday afternoon Alex_Community announced a special State of There Address would be held on Tuesday April 19, 2005.   Much of the community speculated what the announcement would be.  The mood of the community was of excitement and most felt good news would come, and good news it was!  Michael Wilson along with Steve Victorino announced that There will be spinning out from Forterra and become it's own business entity "Makena Technologies."    Almost a year ago we heard the news of no more updates, no more bug fixes, no new content, that day was referred to as Black Friday.  With this new exciting announcement we now have White Tuesday with only brighter days ahead.  Many Therians gathered around radios to listen, some held listening parties, but in the end Tuesday night, April 19, 2005, was a night to party in There.  A day we can now refer to as "White Tuesday".

 

STATE OF THERE – SPINOUT ANNOUNCEMENT

 

ALEX:
Hello, everyone, and welcome to this very special “State of There” event.  This is Alex_Community, and I am a product manager at There.  I’d like to thank everyone for helping us pull this together so quickly, especially our broadcasters and all of you who are hosting listening parties.  Thanks also to Nep for acting as my technical advisor once again.  I’m here tonight with Steve Victorino, our President and Chief Operating Officer, who has some very exciting news for us.  So without any further ado, I’ll hand things over to Steve…     

STEVE: Introduction for Mike

 Thank you very much, Alex.  Members of the community, fellow Thereians:  Not even 2 months ago, I was in-world to chat with the community about the state of our virtual world There.  I summarized the major accomplishments over the last several months, and gave some insight into the plans for 2005.  I confirmed that the State of There is confident and strong. 

Today, we have the first of what we hope will one be several important announcements for There in 2005.  This announcement is so exciting, that I need to introduce someone else – someone that many of you have already talked to, probably in some cases many times, in our world called There.   

As background, he has 25 years of experience in the online community and the eCommerce field. 

He was an early employee of eBay, Inc., where he was responsible for building the organization and technology for the world’s largest and most successful eCommerce site.  The architecture, processes and organizations he established during eBay’s startup days in 1997 carried eBay through its IPO and beyond. 

He began his career at Macy’s California, where he developed point-of-sale and electronic credit card authorization systems, soon becoming the youngest senior executive in the company’s history.  Following Macy’s, he provided management and software support for Chevron’s 10,000+ member online user community. 

After Chevron, he was an early employee and key developer for the Oracle for Macintosh product line.  After several years, he moved on to Neuron Data, where he worked on bringing artificial intelligence together with modern relational and object-oriented database technology.  Excited by the emergence of portable computing, he later worked for eShop (aquired by Microsoft in 1996), as the chief architect and project manager for its electronic shopping product.    

He has also held key positions at daVinci Time & Space, developing ITV-based community, and at The Well, leading the development of its web-based community product, Well Engaged.   

He left eBay in 2001, “retiring” to pursue new startup opportunities, including There, where he served on the Board of Directors and held various roles in engineering, engineering management, and community. 

So, without any further delay, allow me to introduce the new CEO of There, Michael Wilson: 

MIKE’S COMMENTS: 

Thank you, Steve.  Good evening, everyone.  Many of you may remember me…  Certainly, the last time this community heard from me, it was under dramatically different circumstances.  Last May, I was handed a statement prepared by others and asked to deliver a message that wasn’t good.  This time I have prepared the announcement myself (or at least read it beforehand) and am incredibly pleased to be the bearer of great news. 

Why have we called everyone together on such short notice?  The big news is that effective yesterday, April 18th, the There consumer service was spun out from Forterra Systems as a separate entity.  We are now our own company. 

This move has been in the works for quite some time.  We had hoped to announce it during the March 1st “State of There” and actually prepared an alternate version of that address.  However, these sorts of business transactions typically take a long time – and this one was no exception.  Finalizing the deal took longer than we hoped, so we had to hold off on telling you until it was completed.  Many things we alluded to in the last address are going to come true, and things we couldn’t talk about then, you’ll learn about today. 

So, why did we want to spin out and become our own business entity, separate from Forterra?  As Steve mentioned in the March 1st address, Forterra is primarily focused on licensing its virtual world technology for use in real-world applications.  They have contracts not only with the United States Army, but for homeland security and medical first response as well.  This is far different from running a consumer service like There, and having two such divergent areas of focus makes it difficult to do either one particularly well.  There is certainly viable enough as a business that we were willing to work with Forterra to spin it out as its own entity.   

Behind the scenes, most of what happens will be invisible to you.  The service and brand will continue to be called There, although the assets are now held by a company called Makena Technologies.  As Steve mentioned in his opening, I am the new CEO of There.  Steve will continue to fill the role of President and Chief Operating Officer.

What does it mean that There is its own company?  Well, first of all, it means that There is not closing!  In fact, we will be growing.  I want to nip any rumors in the bud before they start:  there will be NO layoffs as a result of the spinout.  Everyone here is part of the new company, and we have been working toward this for some time.  For example, PixelVixen was hired in anticipation of the spinout and is now a permanent employee.  We also plan to hire more employees in the near term, with a focus on engineering.  This will be a careful growth, though – we don’t want to expand too quickly and repeat the mistakes of the past. 

The spinout also means that a lot of money is being invested into There, which means great things for everyone.  It means our decisions and efforts will be squarely focused on the consumer service.  It also means a return to long-term strategic planning, rather than a focus on short-term survival.  Most especially, it means a renewed focus on making this a successful business and service.   

I am thrilled to be able to deliver this news to you today.  To put this in a little bit of perspective… as Steve mentioned, I have been involved with online communities for 20 years.  This started all the way back at Chevron and carried through to daVinci Time & Space, then to the Well, and then to eBay.  Four years ago, someone showed me a version of There, and I quickly realized it was the next big step for online communities.  In spite of the tumultuous events that have happened in There’s relatively short history, I have continued to be a believer in its potential, which is why I led the initiative to spin out There to its own business.   

When Steve spoke to you six weeks ago, he closed with words that I would like to repeat and reiterate… “You’re seeing a hard commitment from us to make this service a success.  We will continue to increase our investment, in terms of real dollars, in terms of staff, in terms of the passion and creativity we bring to this, to making sure that There stays open, and operates, and thrives and prospers today, tomorrow, and well into the future.” 

Back to you, Steve…

CLOSING Statements

Thanks Mike.  Personally, I’m delighted – check that – I’m ecstatic to have Mike leading our efforts.  Mike and I met four years ago at one of There’s Board Meetings.  It was clear from that very first meeting that we share very similar philosophies with respect to running start-up ventures.  It was also clear that we both have a strong track record of success, and we fully intend to make There as successful as either Four11 or eBay. 

One of our philosophies is that actions speak louder than words, so if I may highlight a few of our actions since the last State of There Address now 7 weeks ago to the day.  I said to “Imagine being able to rename or assign a name to a portazone”.  Its done, and in the next release.  I said to “Imagine being able to teleport directly to a portazone.”  That’s done, and in the next release.  I said to “Imagine controlling all foreign objects in your portazone”.  That done, and in the next release.  So is saving a portazone layout.  So are dice.  These are just a few of the many improvements that we have made in the last 7 weeks.   This announcement allows us to accelerate our rate of improvement, and more than anything else – signals our long-term commitment to There and to our community. 

 Back over to you Alex –

 ALEX:

 Thanks very much, Steve and Mike, for joining us this evening and sharing the great news.  Everyone at the office is really excited and glad that we can finally share this with the community.

Just a note, I will be following up shortly in the forums with a brief Q&A document with more about the spinout.  Thank you again to our broadcasters and listening party hosts for coming together on such short notice.  We certainly appreciate it. 

On behalf of the entire team at There, thanks to everyone for your continued dedication and support.  Good night, and we’ll see you in There.
 


Follow-up to State of There address

Hi, all -- So, we've just concluded the address. Steve and Mike announced the spinout of There as a business entity separate from Forterra. As a follow-up, we put together some questions and answers regarding the announcement...

Q: What does it mean that There has “spun out” from Forterra?

A: It means that There is now its own company – a completely separate business entity.

Q: Why did we want There to be its own company?

A: Because Forterra is focused on licensing its technology for real-world applications, and There is a consumer service. The two are very different business models, which makes for a difficult balance. Having a separate company allows us the freedom to make our own decisions for the consumer service.

Q: Who is in charge of There now?

A: Mike Wilson is the new CEO. Steve Victorino will continue in the role of President and COO.


Q: Will there be more layoffs as a result of this change?

A: No, there will not be any layoffs. In fact, we intend to hire more
employees.
 

Q: Will the name of the company change? Will There still be There?

A: The service and brand will continue to be called There. The assets are now held by a company called Makena Technologies.
 


Q: Are your offices going to move?

A: No.

Q: Is this just a ploy to separate There from Forterra so you can close the service without any impact on your military customers?


A: No.


Q: Will There continue to be able to take advantage of any advances Forterra makes to the platform?

A: Yes, absolutely, it is part of our agreement. We also have a good
working relationship with our former colleagues at Forterra. DICE is
actually a great example of this - a Forterra employee originally created it.

Q: Are you going to bring back any former employees?

A: There are rumors that Skippy is being rehired.

Q: Will this affect my account or my Therebucks balance?

A: No. Your account, Therebucks balance, etc. will remain exactly as they were.

 

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